Catherine Alexandra

Customer Care | The good, the bad and the ugly

Your customer’s happiness is the key to your business being successful. A business cannot run without its clients and it is a good idea to let your staff know that the clients they stand face to face with each day are the key to their income, the reason t... Read >

How do Social Networks Effects Your Business

Long gone are the times when news took a few weeks to spread through your whole group of friends with broken-telephone type information reaching the outer corners of the social branches. Now, when you have news to share with your friends it is as easy ... Read >

Business Rescue Causes Change to Property Auctions

A property investment company in trouble will be interested to hear about the changes recently made to the South African Companies Act. These changes have been named; Business Rescue. These changes will have a great impact on the auction market as cu... Read >

Teach Your Staff About Customer Service

Your staff might not realize that the customers that walk in and out of your business are as essential to your company as the blood flowing through your veins. Your customers, and the money they choose to spend on your services or products make up the e... Read >

A Green House for Better Property Investment

Nope, thank goodness I don’t actually mean that literally! Don’t rush out and buy green paint thinking it’s the next big “in thing". I use the term Green in the environment friendly way. A Green House; a living space that considers the environment, the ... Read >

Looking after the environment ups your property value!

Who would have thought that putting some extra effort in to save your environment can actually increase the value of your property investment! The trend of “Greening" your home has hit Cape Town like a storm in a teacup and buyers are actively asking abo... Read >

4 Ways to improve your Customer Service

How you treat your customers determines whether or not your company will survive. Without customers you have no one to sell to and without sales you are going no-where. Teaching your staff that the customer is the life force of their income is a sure way... Read >

Are You Ready To Buy a Home?

It is in the banks best interest as well as the estate agent’s to get you to spend as much money on your property purchase as they can push you to spend. The reason for this is obviously that the bank will make more interest off your loan and the estate a... Read >